{"company":{"name":"Frigade","slug":"frigade","website":"https://frigade.com","category":"developer-tools"},"question":"What has Frigade shipped recently?","answer":"In the last 30 days, Frigade shipped 4 tracked updates. The most recent was \"Customer engagement platforms for SaaS in 2026: 10 tools, sorted by the channel they work in\" on 2026-10-15.","window":{"days":30,"updateCount":4,"returned":4},"generatedAt":"2026-10-20T03:39:02.326Z","updates":[{"title":"Customer engagement platforms for SaaS in 2026: 10 tools, sorted by the channel they work in","summary":"Frigade is highlighted as a leading customer engagement platform in a Frigade blog post comparing 10 tools for SaaS in 2026. Frigade offers two products: Assistant (AI-driven in-product guidance that learns workflows) and Engage (React-based flows for checklists, announcements, and surveys). Engage is free up to 250 MAU; Growth at $300/month for 2,500 MAU. Assistant starts at $1,000/month.","date":"2026-10-15","dateIsEstimated":false,"signalType":"content_marketing","signalTypeLabel":"Content","sourceUrl":"https://frigade.com/blog/customer-engagement-platforms-saas-2026","publisher":"frigade.com"},{"title":"Bring your team's tools into the conversation.","summary":"Frigade introduced new integrations allowing its AI assistant to connect with support tools, knowledge bases, analytics platforms, and CRM systems. Key integrations include Slack for team feedback, helpdesk ticketing for human handoffs, Mixpanel/PostHog for analytics, and HubSpot for customer context. Customers can also use custom APIs to extend functionality.","date":"2026-10-09","dateIsEstimated":true,"signalType":"integration","signalTypeLabel":"Integration","sourceUrl":"https://frigade.com/features/integrations","publisher":"frigade.com"},{"title":"Let the assistant run your product's actions.","summary":"Frigade introduced tool calls, allowing developers to connect custom functions via SDK so AI assistants can execute product actions like inviting teammates, checking orders, or processing refunds. Tools enforce business rules, require approvals, and integrate with existing workflows, while supporting self-hosting with SOC 2 and GDPR compliance.","date":"2026-10-09","dateIsEstimated":true,"signalType":"feature_update","signalTypeLabel":"Feature","sourceUrl":"https://frigade.com/features/tool-calls","publisher":"frigade.com"},{"title":"The two chat bubbles problem: Adding support to a product that already has an AI agent","summary":"Frigade introduced the Assist API to let product teams integrate support and product guidance into their existing AI agents, avoiding a second chat bubble. The API connects agents to Frigade’s product knowledge, which updates automatically as the product evolves, and allows support teams to review and correct responses without engineering intervention.","date":"2026-10-05","dateIsEstimated":false,"signalType":null,"signalTypeLabel":null,"sourceUrl":"https://frigade.com/blog/two-chat-bubbles-problem","publisher":"frigade.com"}],"attribution":{"source":"Spyingbee","url":"https://spyingbee.com/updates/frigade","citation":"Spyingbee, \"Frigade updates\", https://spyingbee.com/updates/frigade (retrieved 2026-10-20)"}}