Heymarket

CRM agent: How AI agents work with CRMs

Heymarket’s blog post introduces AI-powered CRM agents that automate data entry, record updates, lead routing, and follow-ups within existing CRMs like Salesfor

Heymarket shifts API authentication to short-lived JWTs, deprecates legacy keys

Heymarket updated its API authentication to require short-lived JWTs generated from API Secrets, replacing the legacy team API key method. New integrations must

Guide: What is sales automation and how does it work?

Heymarket published a comprehensive guide defining sales automation and AI-driven workflows, emphasizing how automation handles repetitive tasks like data entry

How to create AI agents with multichannel support

Heymarket published a guide on creating multichannel AI agents that avoid siloed responses by using a centralized intelligence layer and unified knowledge base.

How to use AI agents for logistics

Heymarket published a guide on AI agents in logistics, highlighting how they handle exceptions, automate messaging, and integrate with systems like Salesforce.

Pricing change detected for Heymarket

Pricing updated for Heymarket: - Pro: $7.50/yr → Custom pricing - Pro: now includes Minimum 2 users - Enterprise: billing changed from monthly to yearly - Enter

What is agentic AI in retail?

Heymarket’s blog defines agentic AI in retail as AI that autonomously completes multi-step customer interactions across messaging channels without human interve

Pricing updated for Heymarket: - Pro: Custom pricing → $7.50/mo - Enterprise: billing changed from yearly to monthly - Removed: Salesforce Add-on tier

Pricing updated for Heymarket: - New tier: Salesforce Add-on ($7.50/mo per user)

Pricing updated for Heymarket: - Plan features or structure changed

Pricing updated for Heymarket: - Removed: Salesforce Add-on tier

Help Scout Integration

Help Scout introduced an integration with Heymarket that automatically converts incoming text messages into Help Scout conversations, enabling agents to respond