Slack now supports over 2,600 third-party apps and AI agents (e.g., Agentforce, ChatGPT, Notion) directly within its platform, enabling rich, interactive previews and in-app actions. Workflow Builder …
Slack introduced Slack CRM, a lightweight CRM feature built natively into Slack and powered by Salesforce, included in the Business+ plan at no extra cost. Slackbot automates contact management, deal …
Slack introduced Workflow Builder, a visual tool enabling users to automate routine tasks directly within Slack. Users can create custom workflows for onboarding, request forms, and incident reports u…
Slack’s events page highlights on-demand and virtual webinars focused on AI agents, productivity, and integrations like Salesforce and Microsoft 365. Sessions emphasize Slackbot’s role in automating w…
Slack transformed its Slackbot into an AI-powered teammate capable of executing tasks like drafting emails, scheduling meetings, and managing workflows without leaving the platform. New features inclu…
Slack added data residency support for Switzerland, UAE, and Brazil, allowing customers to store data in these regions to meet regulatory requirements. This expansion targets regulated industries like…
Slack’s STAR Registry listing shows it now holds ISO/IEC 42001 certification for AI management systems and has an updated CAIQ self-assessment from April 2025. The registry also notes a deprecated sel…
OpenAI integrated its Codex coding agent directly into Slack to enable a teammate-like experience, allowing the AI to read threads, understand context, and automate tasks without switching tools. The …
Shopify built multiple Slack bots, including Spy for incident response and Rate My Plate for meal planning, to enhance employee productivity and culture. These tools support over 500,000 Shopify store…
IBM’s engineering teams integrated Slack into their CI/CD pipeline, replacing manual code review coordination with automated notifications and public channels. This reduced morning checks for new code…
Vercel integrates Slack as its core operating system, embedding its AI app builder v0 directly into Slack to enable multiplayer vibe coding and real-time prototyping. Teams collaborate on AI-generated…
Slack unveiled CRM capabilities within its platform, allowing users to manage contacts, deals, and interactions directly in Slack. AI-powered Slackbot automates tasks like account research, follow-up …
Slack’s blog explains CRM implementation as a structured process with seven phases—planning, selection, migration, training, deployment, monitoring, and optimization—to avoid common pitfalls like data…
Slack published a guide on implementing and using CRM systems, emphasizing integration with Slack to centralize customer data and workflows. The post outlines 10 steps for CRM adoption, highlights ben…
Nine’s publishing division, which operates major Australian news outlets like The Sydney Morning Herald and The Age, replaced email with Slack to modernize newsroom collaboration and digital workflows…
Slack’s blog post outlines the general benefits of CRM systems, emphasizing how they improve sales, collaboration, and customer relationships. It highlights that Slack enhances these processes at ever…
The article defines CRM strategy and outlines steps to build an effective one, emphasizing the role of tools like Slack in aligning workflows, data, and customer engagement. It highlights how teams ca…
Slack now offers AI features across all paid plans, including summaries, recaps, smart prioritization, unified company-wide search, and automated workflows. The AI tools are available in English, Span…
Slack added new blocks to Block Kit, its UI framework for building interactive messages. The update includes unspecified new block types, expanding the framework's capabilities for richer message desi…
Slack highlights the evolution of instant messaging (IM) in the workplace, positioning it as a central hub for real-time and asynchronous communication that replaces slower email threads. Modern IM pl…
Slack highlights how CRM tools centralize customer data across sales, marketing, and support teams, replacing scattered spreadsheets and inboxes with a single source of truth. The article emphasizes t…
Slack has expanded its platform to integrate Salesforce, transforming CRM into an AI-powered, conversational experience within Slack. The company also introduced guidance for migrating from Microsoft …
Slack introduces the concept of an 'agentic operating system' to describe its platform’s ability to integrate AI agents with human workflows, positioning itself as a central hub for AI-driven producti…
Slack’s blog focuses on enhancing team collaboration through tools and strategies, emphasizing transparency, flexibility, and productivity for distributed teams. It highlights team-building activities…
Slack introduced over 25 new AI-powered apps in its ecosystem, expanding use cases across content creation, market research, sales management, DevOps, IT, and HR. The company also launched a new sampl…
Slack introduced Enterprise Search, a unified AI-powered search feature that aggregates data from conversations, third-party apps, and internal systems into a single search bar within Slack. The tool …
Salesforce announced native AI capabilities for Slack, integrating CRM data and AI agents directly into the Slack workspace to transform how employees work. Core Salesforce apps like Agentforce Sales,…
Slack published a guide on project cycle management, outlining how teams can use its platform to plan, track, and evaluate projects more effectively. The article emphasizes Slack’s role in improving t…
The Slack GitHub Action enables users to send data to Slack and execute commands through GitHub workflows. The documentation emphasizes using the latest version of the action to ensure access to recen…
The webpage provides documentation and resources for Bolt for JavaScript, a framework designed to help developers build Slack apps using the latest Slack platform features. The page directs users to a…
The Node Slack SDK documentation outlines a collection of single-purpose packages designed for building performant, secure, and scalable Slack apps using Node.js. It introduces Bolt for JavaScript as …
The webpage provides documentation and guidance for Bolt for Python, a Python framework designed to help developers build Slack apps using the latest Slack platform features. The page directs users to…
The Slack Python SDK provides small, powerful packages for interacting with Slack APIs, enabling developers to build apps by selecting only the APIs that meet their specific needs. The documentation h…
This Slack Developer FAQ page provides technical guidance and updates for developers building on the Slack platform, with a focus on authentication, API usage, and app development workflows. The most …
Slack has introduced huddles, a new feature enabling real-time, informal video discussions within channels or direct messages (DMs). Huddles support multi-person screen sharing, a dedicated thread for…
Slack has updated its file-sharing capabilities, allowing users to add, share, and manage files within the platform with enhanced functionality. Users can upload files up to 1GB in size, with previews…
The webpage outlines Slack’s developer support resources, tools, and community engagement channels for developers building apps, workflows, or integrations on the Slack platform. Key resources include…
Slack has introduced Casey, an AI-powered support agent designed to handle tasks like password resets, support tickets, and knowledge searches within Slack workspaces. The agent is framework-agnostic,…
The article defines team collaboration, emphasizing its importance for productivity, innovation, and teamwork. It provides ten practical tips to enhance collaboration, such as setting clear goals, fos…
Slack has released version 4.0.0 of its developer tools, introducing significant enhancements for AI agent development. The update includes a new `slack create agent` command that allows developers to…
The article outlines team-building activities designed for both remote and in-office teams, categorizing them into quick icebreakers, full events, and long-term culture boosters. While it does not int…
The article provides an educational overview of the Scrum framework, explaining its core principles, roles, and ceremonies to help teams improve collaboration and productivity. It outlines how Scrum d…
Slack has introduced Slack CRM, a native customer relationship management (CRM) solution integrated directly into its platform, powered by Salesforce. This new tool is designed to eliminate the need f…
The article introduces AI scheduling assistants, explaining their functionality and benefits for teams. These tools automate meeting scheduling, reducing manual coordination efforts and freeing up tim…
Slack has introduced custom administrative roles for Enterprise plan users, enabling organizations to delegate specific tasks such as managing guests or viewing analytics to designated members. These …
Slack has updated its data export capabilities, expanding options based on workspace plan tiers. Free and Pro plan users can export public channel messages and file links (90-day limit for files), whi…
Slack has introduced Sales Home, a new feature enabling users with the Slack Sales Home User permission set to manage Salesforce objects, set up notifications for deals, and track important updates di…
Slack has introduced and expanded user groups as a feature to streamline team notifications and channel memberships. Users can now create and edit workspace-level user groups, allowing them to notify …
Slack has introduced the ability to schedule messages in addition to sending them in real time. Users can now draft messages that will automatically save and later be edited, deleted, or sent at a spe…
Slack has introduced a new API method, `team.externalTeams.disconnect`, designed to programmatically terminate external communications with partner organizations. The method allows users to disconnect…
Slack has introduced customization options for its mobile app to enhance user experience. Users can now show, hide, or reorder items in the top section of the Home tab, including features like Catch u…
Slack has introduced granular control over channel management permissions, allowing Workspace Owners and Org Owners to adjust which role types can perform specific actions such as creating or archivin…
Slack has introduced enhanced capabilities for users to edit and manage workflows within its platform. Workflow creators can now grant workflow manager roles to others, enabling collaborative editing …
Slack has introduced a new capability for Enterprise organizations to move channels between workspaces within the same organization. This feature allows Org Owners/Admins and Workspace Owners/Admins t…
Slack has clarified how its data management features apply to canvases and lists, two collaboration tools within its platform. The update specifies that canvases and lists share the same retention pol…
The article explains Slack’s approach to project management, emphasizing how the platform enables teams to plan, track, and deliver projects through improved communication and collaboration. It highli…
The article explains the concept of a simple CRM (Customer Relationship Management) system, its target users, and how Slack supports teams in managing contacts, tracking deals, and collaborating witho…
The article compares the best CRM software for small businesses, focusing on features, pricing, and how Slack enhances cross-functional collaboration and automation within CRM systems. It highlights S…
The article introduces the concept of an 'agentic OS'—a system where AI agents autonomously perform tasks, coordinate workflows, and integrate with existing tools to enhance productivity. It positions…
Salesforce’s Slack has introduced Slackbot, a conversational AI teammate designed to unify fragmented enterprise workflows by integrating AI agents, apps, and data into a single interface. Unlike trad…
Slack announces a strategic shift toward an "agent-first" workspace, positioning itself as the central platform for integrating AI agents into enterprise workflows. The company highlights that 40% of …
Slack has introduced a transformative upgrade to its Slackbot, evolving it from a basic personal assistant into a central orchestration tool for the 'agentic enterprise.' The most significant change i…