What Slack shipped in April 2026

Bring your apps and agents to where you already work.

Slack now supports over 2,600 third-party apps and AI agents (e.g., Agentforce, ChatGPT, Notion) directly within its platform, enabling rich, interactive previews and in-app actions. Workflow Builder …

Customer management, made conversational

Slack introduced Slack CRM, a lightweight CRM feature built natively into Slack and powered by Salesforce, included in the Business+ plan at no extra cost. Slackbot automates contact management, deal …

Meet Workflow Builder: the simple way to streamline tasks in Slack

Slack introduced Workflow Builder, a visual tool enabling users to automate routine tasks directly within Slack. Users can create custom workflows for onboarding, request forms, and incident reports u…

Slack Feature Drop: A Downpour of “Done”

Slack transformed its Slackbot into an AI-powered teammate capable of executing tasks like drafting emails, scheduling meetings, and managing workflows without leaving the platform. New features inclu…

Expanding Global Data Residency: Switzerland, UAE, and Brazil Now Available

Slack added data residency support for Switzerland, UAE, and Brazil, allowing customers to store data in these regions to meet regulatory requirements. This expansion targets regulated industries like…

Slack achieves ISO/IEC 42001 certification and updates STAR Registry compliance status

Slack’s STAR Registry listing shows it now holds ISO/IEC 42001 certification for AI management systems and has an updated CAIQ self-assessment from April 2025. The registry also notes a deprecated sel…

In Slack, OpenAI Turns Codex Into a True Engineering Teammate

OpenAI integrated its Codex coding agent directly into Slack to enable a teammate-like experience, allowing the AI to read threads, understand context, and automate tasks without switching tools. The …

eCommerce platform deploys super bot to enable glitch-free purchases

Shopify built multiple Slack bots, including Spy for incident response and Rate My Plate for meal planning, to enhance employee productivity and culture. These tools support over 500,000 Shopify store…

How the engineering team at IBM uses Slack throughout the development lifecycle

IBM’s engineering teams integrated Slack into their CI/CD pipeline, replacing manual code review coordination with automated notifications and public channels. This reduced morning checks for new code…

Vercel Builds the AI-Native Future with Slack as Its Agentic OS for Work

Vercel integrates Slack as its core operating system, embedding its AI app builder v0 directly into Slack to enable multiplayer vibe coding and real-time prototyping. Teams collaborate on AI-generated…

Managing Customer Relationships in Slack Is Now as Easy as a Conversation

Slack unveiled CRM capabilities within its platform, allowing users to manage contacts, deals, and interactions directly in Slack. AI-powered Slackbot automates tasks like account research, follow-up …

CRM Implementation: A Step-by-Step Guide for Teams

Slack’s blog explains CRM implementation as a structured process with seven phases—planning, selection, migration, training, deployment, monitoring, and optimization—to avoid common pitfalls like data…

How to Use a CRM: A Practical Guide for Teams

Slack published a guide on implementing and using CRM systems, emphasizing integration with Slack to centralize customer data and workflows. The post outlines 10 steps for CRM adoption, highlights ben…

Nine’s publishing division breaks news faster with Slack

Nine’s publishing division, which operates major Australian news outlets like The Sydney Morning Herald and The Age, replaced email with Slack to modernize newsroom collaboration and digital workflows…

CRM Benefits: 10 Ways CRM Improves Team Performance

Slack’s blog post outlines the general benefits of CRM systems, emphasizing how they improve sales, collaboration, and customer relationships. It highlights that Slack enhances these processes at ever…

CRM Strategy: How to Build One That Works

The article defines CRM strategy and outlines steps to build an effective one, emphasizing the role of tools like Slack in aligning workflows, data, and customer engagement. It highlights how teams ca…

Contact sales to start using AI in Slack.

Slack now offers AI features across all paid plans, including summaries, recaps, smart prioritization, unified company-wide search, and automated workflows. The AI tools are available in English, Span…

New Block Kit blocks and Streaming API method updates

Slack added new blocks to Block Kit, its UI framework for building interactive messages. The update includes unspecified new block types, expanding the framework's capabilities for richer message desi…

Instant Messaging: Transforming How We Talk at Work

Slack highlights the evolution of instant messaging (IM) in the workplace, positioning it as a central hub for real-time and asynchronous communication that replaces slower email threads. Modern IM pl…

Real-World CRM Examples Across Sales, Service, and Marketing

Slack highlights how CRM tools centralize customer data across sales, marketing, and support teams, replacing scattered spreadsheets and inboxes with a single source of truth. The article emphasizes t…

Search everything. Find anything.

Slack introduced Enterprise Search, a unified AI-powered search feature that aggregates data from conversations, third-party apps, and internal systems into a single search bar within Slack. The tool …

Slack is your agentic OS.

Salesforce announced native AI capabilities for Slack, integrating CRM data and AI agents directly into the Slack workspace to transform how employees work. Core Salesforce apps like Agentforce Sales,…

What is a Project Cycle, and How Do You Manage Its Stages?

Slack published a guide on project cycle management, outlining how teams can use its platform to plan, track, and evaluate projects more effectively. The article emphasizes Slack’s role in improving t…

Slack GitHub Action

The Slack GitHub Action enables users to send data to Slack and execute commands through GitHub workflows. The documentation emphasizes using the latest version of the action to ensure access to recen…

Bolt for JavaScript

The webpage provides documentation and resources for Bolt for JavaScript, a framework designed to help developers build Slack apps using the latest Slack platform features. The page directs users to a…

Node Slack SDK

The Node Slack SDK documentation outlines a collection of single-purpose packages designed for building performant, secure, and scalable Slack apps using Node.js. It introduces Bolt for JavaScript as …

Bolt for Python

The webpage provides documentation and guidance for Bolt for Python, a Python framework designed to help developers build Slack apps using the latest Slack platform features. The page directs users to…

Python Slack SDK

The Slack Python SDK provides small, powerful packages for interacting with Slack APIs, enabling developers to build apps by selecting only the APIs that meet their specific needs. The documentation h…

Slack developer FAQ

This Slack Developer FAQ page provides technical guidance and updates for developers building on the Slack platform, with a focus on authentication, API usage, and app development workflows. The most …

Developer support

The webpage outlines Slack’s developer support resources, tools, and community engagement channels for developers building apps, workflows, or integrations on the Slack platform. Key resources include…

Quickstart: Creating a Slack agent

Slack has introduced Casey, an AI-powered support agent designed to handle tasks like password resets, support tickets, and knowledge searches within Slack workspaces. The agent is framework-agnostic,…

What Is Team Collaboration? 10 Ways to Make It More Successful

The article defines team collaboration, emphasizing its importance for productivity, innovation, and teamwork. It provides ten practical tips to enhance collaboration, such as setting clear goals, fos…

Release: Slack CLI v4.0.0 and v4.0.1

Slack has released version 4.0.0 of its developer tools, introducing significant enhancements for AI agent development. The update includes a new `slack create agent` command that allows developers to…

29 Team-Building Activities for Work

The article outlines team-building activities designed for both remote and in-office teams, categorizing them into quick icebreakers, full events, and long-term culture boosters. While it does not int…

What Is Scrum? Roles, Values, and How It Works

The article provides an educational overview of the Scrum framework, explaining its core principles, roles, and ceremonies to help teams improve collaboration and productivity. It outlines how Scrum d…

Introducing Slack CRM: Conversational Customer Management for Small Businesses

Slack has introduced Slack CRM, a native customer relationship management (CRM) solution integrated directly into its platform, powered by Salesforce. This new tool is designed to eliminate the need f…

What Is an AI Scheduling Assistant? Top Tools, Benefits & Key Features

The article introduces AI scheduling assistants, explaining their functionality and benefits for teams. These tools automate meeting scheduling, reducing manual coordination efforts and freeing up tim…

Workspace administration

Slack has introduced custom administrative roles for Enterprise plan users, enabling organizations to delegate specific tasks such as managing guests or viewing analytics to designated members. These …

Slack has updated its data export capabilities, expanding options based on workspace plan tiers. Free and Pro plan users can export public channel messages and file links (90-day limit for files), whi

Slack has introduced Sales Home, a new feature enabling users with the Slack Sales Home User permission set to manage Salesforce objects, set up notifications for deals, and track important updates di

team.externalTeams.disconnectmethod

Slack has introduced a new API method, `team.externalTeams.disconnect`, designed to programmatically terminate external communications with partner organizations. The method allows users to disconnect…

Your profile & preferences

Slack has introduced customization options for its mobile app to enhance user experience. Users can now show, hide, or reorder items in the top section of the Home tab, including features like Catch u…

Slack has introduced granular control over channel management permissions, allowing Workspace Owners and Org Owners to adjust which role types can perform specific actions such as creating or archivin

Connect tools & automate tasks

Slack has introduced enhanced capabilities for users to edit and manage workflows within its platform. Workflow creators can now grant workflow manager roles to others, enabling collaborative editing …

Slack has introduced a new capability for Enterprise organizations to move channels between workspaces within the same organization. This feature allows Org Owners/Admins and Workspace Owners/Admins t

What Is Project Management? A Clear, Modern Guide

The article explains Slack’s approach to project management, emphasizing how the platform enables teams to plan, track, and deliver projects through improved communication and collaboration. It highli…

What is a Simple CRM? Easy Tools for Small Businesses

The article explains the concept of a simple CRM (Customer Relationship Management) system, its target users, and how Slack supports teams in managing contacts, tracking deals, and collaborating witho…

CRM for Small Business: Benefits, Top Tools, and How to Choose

The article compares the best CRM software for small businesses, focusing on features, pricing, and how Slack enhances cross-functional collaboration and automation within CRM systems. It highlights S…

What Is an Agentic OS? A Practical Guide

The article introduces the concept of an 'agentic OS'—a system where AI agents autonomously perform tasks, coordinate workflows, and integrate with existing tools to enhance productivity. It positions…

Meet the new Slack

Salesforce’s Slack has introduced Slackbot, a conversational AI teammate designed to unify fragmented enterprise workflows by integrating AI agents, apps, and data into a single interface. Unlike trad…

Building an Agent-First Workspace in Slack

Slack announces a strategic shift toward an "agent-first" workspace, positioning itself as the central platform for integrating AI agents into enterprise workflows. The company highlights that 40% of …

Slackbot Just Became Your Ultimate Teammate in the New Interface for Work

Slack has introduced a transformative upgrade to its Slackbot, evolving it from a basic personal assistant into a central orchestration tool for the 'agentic enterprise.' The most significant change i…