- docs.customer.io
About Customer.io's APIs
Customer.io revised its API documentation to recommend the Pipelines API for new integrations, noting it is easier to use and the focus of future development. The Track API remains available but is le…
- Featuredocs.customer.io
Reporting webhooks
Customer.io introduced reporting webhooks to notify external services of platform events like customer attribute changes or message opens. The update includes new event types (e.g., WhatsApp, Slack, I…
- Featuredocs.customer.io
About the Pipelines API
Customer.io updated its Pipelines API documentation to introduce strict mode for real-time validation, semantic events for deletions and suppressions, and ISO 8601 timestamp support for backfilling hi…
- Featuredocs.customer.io
Query Objects action: store object data to use it in your workflow
Customer.io introduced a Query Objects action that lets users find and store up to 50 custom objects (e.g., courses, accounts) in journey or profile attributes for later use in automations. The featur…
- Featuredocs.customer.io
Customer.io rolls out sign-up forms to identify new contacts
Customer.io is rolling out sign-up forms over several days, enabling users to collect email or phone numbers via embedded, in-app, or hosted formats. Submissions create or update profiles, trigger aut…
- Featuredocs.customer.io
A new object trigger that meets more of your needs
Customer.io introduced a new object trigger that activates journeys when a person, their relationship, and a related object meet all conditions in any order. This replaces the need for separate trigge…
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