What Deepgram shipped in July 2026

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AI Voice Agent for Benefits Verification: Automating the Eligibility Call

Deepgram introduced an AI voice agent that automates eligibility and benefits verification calls, reducing manual processes that cost $14.32 per transaction. The agent handles both electronic 270/271 …

AI Phone Agent for Patient Intake: What Happens Before the Appointment

Deepgram introduced an AI phone agent designed to automate patient intake workflows, including demographics collection, insurance ID verification, and visit reason documentation. The system relies on …

Automated Patient Reminders: How AI Voice Agents Reduce No-Shows

Deepgram introduced AI voice agents that automate patient reminders, enabling real-time rescheduling, waitlist backfill, and multilingual outreach within the same call. The system integrates with EHRs…

Deepgram Flux adds word-level timestamps in API responses

Deepgram’s Flux model now returns word-level timestamps in its speech-to-text responses, including start and end times for each word in the transcript. The change is additive and backward-compatible, …

Deepgram adds Claude Sonnet 5 to Voice Agent API, deprecates Sonnet 4

Deepgram introduced `claude-sonnet-5` as a managed Anthropic LLM in its Voice Agent API, offering improved reasoning and conversational quality for voice agents. Concurrently, the older `claude-sonnet…