What Heymarket shipped in 2026

CRM agent: How AI agents work with CRMs

Heymarket’s blog post introduces AI-powered CRM agents that automate data entry, record updates, lead routing, and follow-ups within existing CRMs like Salesforce and HubSpot. The post highlights how …

Heymarket shifts API authentication to short-lived JWTs, deprecates legacy keys

Heymarket updated its API authentication to require short-lived JWTs generated from API Secrets, replacing the legacy team API key method. New integrations must use the JWT approach, while existing on…

Guide: What is sales automation and how does it work?

Heymarket published a comprehensive guide defining sales automation and AI-driven workflows, emphasizing how automation handles repetitive tasks like data entry, lead follow-up, and pipeline updates. …

How to create AI agents with multichannel support

Heymarket published a guide on creating multichannel AI agents that avoid siloed responses by using a centralized intelligence layer and unified knowledge base. The post emphasizes the difference betw…

How to use AI agents for logistics

Heymarket published a guide on AI agents in logistics, highlighting how they handle exceptions, automate messaging, and integrate with systems like Salesforce. The post positions Heymarket’s shared in…

Pricing change detected for Heymarket

Pricing updated for Heymarket: - Pro: $7.50/yr → Custom pricing - Pro: now includes Minimum 2 users - Enterprise: billing changed from monthly to yearly - Enterprise: now includes Custom

What is agentic AI in retail?

Heymarket’s blog defines agentic AI in retail as AI that autonomously completes multi-step customer interactions across messaging channels without human intervention. It contrasts agentic AI with trad…

Pricing updated for Heymarket: - Pro: Custom pricing → $7.50/mo - Enterprise: billing changed from yearly to monthly - Removed: Salesforce Add-on tier

Pricing updated for Heymarket: - New tier: Salesforce Add-on ($7.50/mo per user)

Pricing updated for Heymarket: - Plan features or structure changed

Pricing updated for Heymarket: - Removed: Salesforce Add-on tier

Help Scout Integration

Help Scout introduced an integration with Heymarket that automatically converts incoming text messages into Help Scout conversations, enabling agents to respond via email alongside SMS. Contacts are c…

Pricing updated for Heymarket: - Enterprise: promotion ended (was: Chat with us to learn more about our higher volume rates.) - New tier: Salesforce Add-on ($7.50/mo per user)

Pricing updated for Heymarket: - Enterprise: new promotion — Chat with us to learn more about our higher volume rates.