Top updates from 2026
October 2026
- deepgram.com
Introducing Nova-3 Medical Multilingual: Medical Speech Recognition in 10 Languages
Deepgram extended its Nova-3 Medical speech recognition model to support 10 languages (Dutch, English, French, German, Hindi, Italian, Japanese, Portuguese, Russian, Spanish) with medical specializati…
- Contentdeepgram.com
AI voice agent to human handoffs: How to warm transfer calls without losing context
Deepgram published a technical guide on implementing warm transfers for AI voice agents, highlighting how structured context preservation (identity, intent, actions) reduces caller frustration and spe…
- Featuredevelopers.deepgram.com
Deepgram Nova-3 Medical adds multilingual support for 10 languages
Deepgram expanded its Nova-3 Medical model to support multilingual transcription with a single `language=multi` parameter, enabling real-time and batch transcription for medical audio where speakers s…
- developers.deepgram.com
Deepgram Nova-3 models improved for Catalan, French, Indonesian, and Vietnamese
Deepgram released updated Nova-3 monolingual models for Catalan, French, Indonesian, and Vietnamese, enhancing batch transcription for Vietnamese and Catalan and streaming for French and Indonesian. I…
- Integrationdevelopers.deepgram.com
Amazon Connect and Deepgram
Deepgram now offers an integration with Amazon Connect, allowing organizations to replace AWS Transcribe and Polly with Deepgram’s STT and TTS models without altering existing Connect flows. The integ…
- Featuredevelopers.deepgram.com
Deepgram launches Flux model for voice agents with smart turn detection
Deepgram introduced Flux, a new model designed for voice agents with first-of-its-kind model-integrated end-of-turn detection, configurable turn-taking dynamics, and ultra-low latency (~260ms). Flux s…
- Featuredevelopers.deepgram.com
Deepgram Flux adds model-integrated end-of-turn detection and configurable voice agent patterns
Deepgram’s Flux model now includes first-of-its-kind model-integrated end-of-turn detection, configurable turn-taking dynamics, and ultra-low latency optimized for voice agent pipelines, maintaining N…
- Case Studydeepgram.com
Sharpen elevates the contact center customer experience with Deepgram
Sharpen Technologies replaced its outdated ASR solution with Deepgram’s automatic speech recognition platform, achieving significantly higher transcription accuracy and speed. The upgrade enabled Shar…
- Integrationdeepgram.com
Deepgram creates increased insights for CallTrackingMetrics customers
Deepgram’s AI Speech Platform improved CallTrackingMetrics’ transcription accuracy to over 90%, enabling better analytics for marketing attribution and contact center operations. The integration lever…
- Case Studydeepgram.com
Revenue.io boosts sales analysis with Deepgram's customized speech models
Deepgram helped Revenue.io improve transcription accuracy for sales conversations by training customized speech models using 20+ hours of audio. This tailored approach outperformed big-tech ASR provid…
- Featuredevelopers.deepgram.com
Deepgram CLI adds new text-to-speech commands and model options
Deepgram expanded its developer CLI with new text-to-speech (TTS) commands via the `dg speak` utility, supporting multiple models (Flux and Aura), output formats (WAV/MP3), and streaming playback. The…
- Featuredevelopers.deepgram.com
Deepgram CLI adds text intelligence features: sentiment, topics, summarization, and intents
Deepgram expanded its CLI tool with new text intelligence commands for sentiment analysis, topic detection, summarization, and intent recognition. Users can now analyze files, piped input, or transcri…
- Integrationdeepgram.com
Democratizing Speech Analytics: Deepgram + Callbi
Deepgram integrated its high-accuracy speech recognition API with Callbi’s cloud-based contact center analytics platform, enabling cost-effective speech analytics for contact centers of all sizes. Cal…
- Contentdeepgram.com
Compliance Monitoring for Call Centers
Deepgram published a technical tutorial showing how its speech-to-text API can integrate into call center compliance workflows, including real-time transcription, speaker diarization, phrase search, a…
- Launchdeepgram.com
Introducing Speech Summarization Powered by Domain-Specific Language Models
Deepgram introduced a new speech summarization API powered by domain-specific language models (DSLMs) tailored for contact centers and sales enablement. The model automates call summarization to reduc…
- Launchdeepgram.com
Introducing Nova-2: The Fastest, Most Accurate Speech-to-Text API
Deepgram introduced Nova-2, a new speech-to-text model delivering an 18.4% reduction in word error rate (WER) over Nova-1 and outperforming competitors by 30% in accuracy benchmarks. The model support…
- Launchdeepgram.com
Introducing Deepgram Aura: Lightning Fast Text-to-Speech for Voice AI Agents
Deepgram officially announced the general availability of Aura, its Text-to-Speech (TTS) API, expanding its Voice AI platform to include both speech recognition and voice generation. Aura delivers sub…
- Integrationdocs.aws.amazon.com
AWS Connect adds third-party TTS support including Deepgram
AWS Connect now supports configuring third-party text-to-speech (TTS) providers, including Deepgram, via a new contact flow integration. Users can select Deepgram as a voice provider, specify model/vo…
- Integrationdocs.aws.amazon.com
Deepgram integrated as third-party STT provider for AWS Connect
AWS Connect now supports Deepgram as a third-party speech-to-text (STT) provider in its bot configuration workflow. Users can select Deepgram in the Voice provider dropdown, enter a model ID, and link…
- developers.deepgram.com
Deepgram introduces Keyterm Prompting to boost transcription accuracy for industry terms
Deepgram launched Keyterm Prompting, a feature that instantly improves recognition accuracy for up to 100 important terms, product names, and jargon in transcription tasks. Available for Nova-3 and Fl…
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