What Customer.io shipped in June 2026

Automatically clean up stale segments

Customer.io introduced an auto-archive feature for segments to automatically clean up stale segments, improving segment management efficiency.

Automatically convert emails to Design Studio

Customer.io introduced a feature to automatically convert emails into Design Studio, streamlining the design-to-email workflow. This reduces manual effort and accelerates email template creation.

Customer.io enables migration of drag-and-drop emails to Design Studio

Customer.io introduced a tool to migrate emails created with its drag-and-drop editor to Design Studio, its newer visual block-based editor. The converter preserves original styling and allows preview…

Customer.io launches MCP server for IDE integration across Cursor, VS Code, Windsurf, and Gemini CLI

Customer.io introduced a Model Context Protocol (MCP) server enabling AI-powered IDEs like Cursor, VS Code, Windsurf, and Gemini CLI to connect directly to Customer.io workspaces. The integration supp…

Say More Amsterdam

Customer.io is hosting an invite-only dinner in Amsterdam for marketing leaders from Stockholm-area brands, featuring real-world insights and networking over food and drinks. The event is designed for…

Kickoffs & Clicks: World Cup Watch Party for Marketers

Customer.io is organizing an invite-only World Cup watch party in London for marketing leaders and practitioners, featuring interactive football, networking, and real-world marketing insights. The eve…

No-code notification inbox for your website

Customer.io released a no-code notification inbox feature for websites via their Design Studio, enabling easier in-app messaging without custom development.

Customer.io introduced a no-code notification inbox for websites, allowing users to customize the inbox’s appearance (colors, icons, placement) and send branded messages with images and CTAs without d

Customer.io Design Studio adds global style assignment for components

Customer.io introduced a beta feature in Design Studio allowing users to assign global style variables to components like buttons, sections, and images, enabling consistent branding across messages. U…

Use snippets in anonymous in-app messages

Customer.io introduces the ability to use snippets in anonymous in-app messages, enabling more dynamic and personalized content delivery without requiring user identification.

Add brand variants to Design Studio

Customer.io's Design Studio has added support for brand variants, allowing users to customize designs for different brands or sub-brands within a single workspace.

Customize your sidebar navigation

Customer.io introduced a customizable sidebar navigation in their platform, allowing users to personalize their interface for better workflow efficiency.

Customer.io launches HubSpot data-in integration for CRM activation

Customer.io introduced a new HubSpot data-in integration enabling automated syncs of HubSpot contacts and companies into Customer.io for messaging workflows. The integration supports Premium and Enter…

Set up Salesforce faster with sync templates and Agent field suggestions

Customer.io introduces sync templates and Agent field suggestions to accelerate Salesforce integration setup.

Listen More: Chicago

Customer.io announced an invite-only marketing event in Chicago featuring real-world insights from local marketing leaders, paired with folk music from Mumford & Sons. The event emphasizes relaxed net…

Customer Stories | Customer.io

Customer.io’s customer page highlights 9,000 brands achieving results like 4x booking sessions, 10% conversion lifts, and 2.3M emails sent monthly. Case studies emphasize scalability, GDPR/HIPAA compl…

Integrations | Customer.io

Customer.io announced expanded integration capabilities with key platforms including Amazon S3, Amplitude, Branch, Salesforce, Facebook Lead Ads, Google Ads, Mixpanel, Snowflake, Twilio, Typeform, Seg…

Notion+Customer.io:Scalinglifecyclemarketingforglobalimpact

Notion’s lifecycle team used Customer.io to scale personalized onboarding for global users, achieving a 6-7% conversion lift in Korean and French markets. Dynamic campaigns also drove 49-51% open rate…

HowZEN.COMincreasedactiveusersby50%withhyper-segmentation

ZEN.COM, a global fintech with over 500,000 users, struggled to activate mobile users with email-only campaigns. After switching to Customer.io, they implemented in-app messages and push notifications…

The platform that 
gets smarter every time you use it

Customer.io introduced an AI-native platform that integrates data, messaging, and AI into a single orchestration layer, enabling real-time audience segmentation, cross-channel journey building, and AI…

HowStuDocukeepstheir15millionglobalmonthlyusersengaged

StuDocu, a global student marketplace with 15M monthly active users across 60+ countries and 17 languages, uses Customer.io to segment users, trigger event-based campaigns, and optimize email engageme…

Somelaunchesaddfeatures.Thisoneaddsuptosomething.

Customer.io unveiled its largest product release ever, introducing an AI Agent that collaborates with users by understanding their workspace data, LLM Actions for real-time AI-driven journey decisions…

AI that does the work, not just the talking

Customer.io introduced an AI Agent that builds, analyzes, and optimizes marketing campaigns in a single conversation, eliminating the need for fragmented specialist bots. The tool remembers brand voic…

HowMusoracombatschurnwithCustomer.io

Musora, an online music education platform, partnered with Customer.io to automate its retention strategy after manual processes failed to scale. By capturing detailed cancellation reasons and buildin…

Pricing discovered for Customer

Pricing updated for Customer: - New tier: Essentials (Custom pricing) - New tier: Premium (Custom pricing) - New tier: Enterprise (Custom pricing) - New tier: AI Agent (beta) (Custom pricing)

Customer.io launches service accounts for CLI and API authentication

Customer.io introduced service accounts to enable programmatic authentication for the CLI and APIs without using personal credentials. Users can create multiple service accounts and tokens with fine-g…

Customer.io launches Salesforce data-in integration for Premium and Enterprise plans

Customer.io introduced a Salesforce data-in integration allowing CRM data to flow into its platform for activation, starting with Contacts as the recommended first sync. The integration requires Sales…

Customer.io updates people merging with conflict resolution rules

Customer.io introduced detailed rules for merging duplicate people profiles, allowing manual or automatic consolidation. The primary person retains data or inherits it from the secondary based on conf…

Collect plain text feedback in anonymous messages

Customer.io introduces a new feature allowing anonymous form submissions, enabling users to collect data without requiring identifiable information upfront.

Customer.io enables custom skills for AI agent workflows

Customer.io introduced custom skills for its AI agent, allowing users to create reusable instructions for workflows, brand voice enforcement, and QA checks. Skills are user-scoped, can be triggered vi…

Customer.io launches custom skills for AI agent workflow automation

Customer.io introduced custom skills for its AI agent, enabling users to create reusable instructions for workflows, brand voice enforcement, QA checks, and workspace-specific context. Skills are user…

Customer.io adds API endpoints to integrate external email design tools with Design Studio

Customer.io introduced new App API endpoints for Design Studio to programmatically manage emails, translations, and components created in external tools like Figma or Stripo. Users can now push HTML d…

Customer.io React Native SDK adds location tracking integration

Customer.io’s React Native SDK now includes a location tracking module that captures user location (with consent) and attaches it to profiles for geo-aware messaging and segmentation. The module suppo…

Customer.io launches AI agent for workflow automation and data analysis

Customer.io introduced an AI agent that acts as a personal assistant within their platform, capable of creating segments, campaigns, and analyzing metrics using natural language prompts. The agent ope…

Create custom skills for the agent

Customer.io's agent now supports custom skills, enabling users to extend functionality for tailored workflows. This update enhances automation capabilities within the platform.