- docs.customer.io
Live notifications: real-time updates without opening your app
Customer.io introduced Live notifications, enabling real-time, continuously updated push notifications for customers without requiring app opens. On iOS, these render as Live Activities on the Lock Sc…

- docs.customer.io
Customer.io launches visual notification inbox with styling and publishing controls
Customer.io introduced a visual notification inbox that allows users to style, position, and publish an inbox for web-based messages. The feature supports one inbox per workspace, with customizable ic…
- Pricingcustomer.io
Customer.io launches Startup Program with 12 months free and 30k profiles
Customer.io introduced a Startup Program offering eligible startups up to 12 months of free access to its customer engagement platform, including up to 30,000 customer profiles. The program targets bu…
- Legaldocs.customer.io
Customer.io updates email open tracking to comply with CNIL and Garante guidelines
Customer.io introduced a consent-based email open tracking system to comply with new regulations in France (CNIL) and Italy (Garante), requiring prior consent for tracking used in marketing or profili…
- Featuredocs.customer.io
Customer.io launches cross-campaign Goals with revenue attribution
Customer.io introduced a new Goals feature enabling businesses to track measurable outcomes like paid conversions or onboarding across all campaigns and broadcasts in a single view. Goals support reve…
- Featuredocs.customer.io
Customer.io adds LLM actions for AI-driven campaign workflows
Customer.io introduced LLM actions in beta, enabling users to prompt LLMs within campaign workflows to generate and store data as journey or customer attributes. The feature supports personalization, …
- Featuredocs.customer.io
Customer.io adds email migration tool to Design Studio
Customer.io introduced a converter tool to migrate emails created in its drag-and-drop editor to Design Studio, preserving original styling and enabling preview before finalizing changes. The tool sup…
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