- Case Studycustomers.twilio.com
How FOX generated 376% more mobile app visitors with personalized content
FOX leveraged Twilio Segment to unify customer data across brands, reducing integration maintenance from 1,200 connections to 680 and cutting deployment time for new tools from two weeks to 15 minutes…
- Case Studycustomers.twilio.com
How AB InBev got 2M businesses buzzing through a next generation B2B platform with Twilio Segment
AB InBev’s BEES B2B e-commerce platform, built on Twilio Segment’s CDP, now serves 2M+ retailers across 12 countries. The platform unifies 3B+ monthly data points to personalize ordering, inventory ma…
- Contenttwilio.com
How to Track Opt-Outs in PHP
Twilio Segment published a PHP tutorial showing developers how to track customer opt-outs (e.g., 'STOP', 'START') using Twilio’s Incoming Message Webhook and Event Streams features. The guide includes…

- Contenttwilio.com
How to Get Started With WebRTC: Intro to Browser APIs
Twilio Segment updated a guide explaining WebRTC's browser APIs for real-time voice/video communication and how to use Twilio Video and Voice JavaScript SDKs. The post highlights WebRTC's cross-browse…

- Contenttwilio.com
How to Create and Send vCards with Go
Twilio Segment published a Go-focused tutorial showing developers how to create vCards and send them via SMS using Twilio’s Programmable Messaging API. The guide includes step-by-step code examples, e…

- Contenttwilio.com
Your customers don't want an AI friend. They want an answer.
Twilio Segment’s research reveals a disconnect between brands training AI to mimic human traits (98% of organizations) and what customers actually want: immediate issue resolution (40%), speed (40%), …

- Featuretwilio.com
Batch Transcription Configuration is now Generally Available!
Twilio Segment’s Batch Transcription Configuration is now generally available, allowing users to tune transcription settings (engine, model, language, destination) without code changes. Configurations…
- Featuretwilio.com
Voice Insights now shows why carriers block your calls
Twilio Segment’s Voice Insights now displays the specific reason why carriers block calls, including the blocking network’s contact details (URL, phone, or email) for redress. Previously, only a gener…
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