What Twilio Segment shipped in the last 30 days
September 2026
- Technicaltwilio.com
New Regional IP Address for Event Streams Webhooks in US East
Twilio will introduce a new regional IP address (3.80.20.0/25) for Event Streams webhook traffic in US East (us-east-1) on September 15, 2026, as part of a shif
- Case Studycustomers.twilio.com
How Oroton increased its known-customer rate from 8% to 42% with Twilio Segment CDP & Databricks
Oroton, an Australian luxury fashion brand, resolved 34 million fragmented customer records into 1.34 million unified profiles using Twilio Segment CDP and Azur
- Integrationcustomers.twilio.com
Spot Pet Insurance cuts SMS acquisition costs in half with Twilio
Spot Pet Insurance integrated Twilio SMS and Segment to replace email-heavy outreach, cutting SMS acquisition costs by 50% and improving conversion rates. The s
- Integrationcustomers.twilio.com
Nestlé Purina Modernizes MarTech Ecosystem to Turn Millions of Fragmented Data Points into Real-Time Pet Parent Conversations
Nestlé Purina replaced 10+ disconnected databases with Twilio Segment as its central data orchestration layer to unify 22M weekly digital events into real-time
- Case Studycustomers.twilio.com
Sage cuts cost per conversion by over 30% with Twilio Segment
Enterprise software provider Sage reduced cost per conversion by 37% and increased conversion rates by 27% after implementing Twilio Segment to unify customer d
- Integrationcustomers.twilio.com
Asana unifies customer data and teams using Twilio Segment
Asana replaced manual, siloed data processes with Twilio Segment to unify customer data across systems, enabling real-time audience creation and activation. Thi
- twilio.com
Build an AI Voice Assistant with Twilio Voice and Media Streams, OpenAI's GPT-Live API, and Node.js
Twilio published a tutorial showing developers how to build an AI voice assistant using OpenAI’s new GPT-Live-1 speech-to-speech model via Twilio Voice and Medi
- twilio.com
What Is SMS Pumping Fraud and How to Stop It
Twilio unveiled Verify Fraud Guard and SMS Pumping Protection to help customers detect and prevent SMS pumping fraud, which artificially inflates costs and disr
- twilio.com
How to Build a Voice AI Agent with OpenAI's GPT-Live, Twilio Agent Connect, and Python
Twilio introduced a GPTLiveProvider in its open-source Twilio Agent Connect Python SDK, enabling direct bridging between Twilio Programmable Voice Media Streams
- twilio.com
Make Outbound Calls with Twilio Voice and Media Streams, GPT-Live-1 in the OpenAI API, and Node.js
Twilio published a tutorial showing developers how to build an AI voice agent that places outbound calls using Twilio Programmable Voice, Media Streams, and Ope
- twilio.com
Build Voice AI Experiences with Twilio and GPT-Live-1 in the OpenAI API
Twilio launched a native integration between its Agent Connect SDK and OpenAI’s GPT-Live-1 speech-to-speech model, enabling developers to build production-grade
- twilio.com
From AI Agent to Human Agent: ElevenLabs Call Handoffs with Twilio
Twilio and ElevenLabs introduced a reference integration enabling AI voice agents to escalate live calls to human agents via Twilio Flex or other routing destin
- twilio.com
ElevenLabs Voices for Say is now Public Beta
Twilio added ElevenLabs voices to its <Say> feature in Public Beta, powered by Flash v2 and Flash v2.5 models for low-latency, high-quality text-to-speech. User
- twilio.com
Integrate Deepgram Flux with Twilio's Conversation Relay
Twilio added Deepgram Flux as a speech model for its Conversation Relay, reducing agent response latency by 200–600ms and cutting false interruptions by ~30%. T
- twilio.com
Webhook Configuration API is now in Public Beta
Twilio launched a Public Beta of its Webhook Configuration API, enabling customers to configure authentication and delivery settings for outbound webhooks per U
- twilio.com
What is bring your own LLM (BYO LLM)?
Twilio introduced Agent Connect, an SDK that allows businesses to integrate third-party large language models (LLMs) into their existing contact center infrastr
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